Latest Posts

How Unified Communications Boosts Workplace Productivity

Mac McCarver

Many organizations fuss around with different apps and new gizmos hoping to find the magic bullet solution to increasing their workplace productivity. But a growing number of businesses are learning [...]


How is Asterisk Different from FreePBX?

Jim Machi

Astricon 2019 is next week. And while there will certainly be a lot of discussion about Asterisk, there will also be some discussion about FreePBX. And sometimes I get questions about [...]


What is the Impact of the RingCentral & Avaya Partnership?

Jim Machi

I’ve had a few people ask me what does the RingCentral and Avaya partnership mean? I have to say, my first reaction was that the messaging at Enterprise Connect 2020 [...]


Choosing between On-Premise and Cloud? Here’s How.

Laura Jane Crocker

The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering, which can limit their perspective [...]


The Importance of Customer Satisfaction with Your SIP Trunking Service

Jim Machi

Customer satisfaction (CSAT) is a metric that is always important, and one that Sangoma tracks closely. Many businesses, like us, know that this is really what keeps the business running. [...]


Remote IP Phone Security

Scott Beer

The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks as well as many more, [...]


The End of Voicemail?

Jim Machi

The concept of the end of voicemail is not new and has been around for years. I read a blog recently about “the millennials” killing all kinds of stuff, including [...]

More Posts

Meet The Authors

More Inside the Asterisk