Over the past year, Digium has been busy building and offering a complete hosted business phone system solution, Switchvox Cloud, along with expanding our partner program. The new Digium Cloud Agent Program includes three levels (Master, Premier and Subagent) and is structured to allow agents a variety of ways to partner with Digium, giving the flexibility to best match business needs. Since launching the program, we’ve already had the opportunity to partner with some really strong companies, including Master Agents Acuity Technologies and Clarus Communications. We’re pleased to welcome our newest addition – Telecom Consulting Group (TCG).
TCG is a premier telecommunications master agency located in Ft. Lauderdale, Florida. As a Master Agent for almost 25 years, TCG has grown to become one of the premier master agencies in the country, by providing hands on support and excellent service to its partners. As Jim Butler (Digium’s director of global channel sales) explains it, TCG has well over two decades of market leadership and brings a wealth of knowledge and experience in the cloud services industry. He adds, “We are excited to have TCG offer Switchvox Cloud to their extensive network of cloud agents. TCG offers significant value-add with tools designed specifically for cloud agents to win and close business quickly.”
The partnership allows TCG to offer its agents the opportunity to expand their portfolios with our award-winning Switchvox Cloud Unified Communications (UC) phone system, while maximizing commissions in the rapidly growing cloud services market. TCG understands how competitive the market it is and the importance of a strong hosted offering, like Swtichvox Cloud. Alan Mushlin, Partner at TCG notes, “Over the last two years we have seen the requirement for cloud hosted services grow dramatically. Digium is a solid company and we’re proud to feature Switchvox Cloud in our portfolio of solutions.”
We’re looking forward to working closely with TCG and our other Master Agents as the Digium Cloud Agent Program grows. If you’re not already familiar with the program, this is an excellent time to explore it and see if it’s a fit for your business. Not to boast, but we are proud of having created and developed one of the industries premier online agent sales and customer onboarding infrastructures. The online deal registration for Switchvox Cloud enables agents to create elegant quotes, with quick and seamless updating of any quote, and a convenient checkout link built into each quote. The post-sale customer onboarding wizard also goes a long way in simplifying the process of gathering all required installation information, making for a pretty seamless setup to enhance customer service.