Communications is growing in new and innovative ways. Products like Respoke are enabling the next generation of communications solutions with the ability to add WebRTC (Web Real-time Communications) voice and video calls, chat, and screen sharing to any web app. With all of these modes of communications available, developers building on Respoke have a lot options.
When looking at all of these features, the temptation exists to try and add everything – including the kitchen sink. Sometimes a diversity of features is great. Other times, keeping things simple is the best approach. In a recent post on the Respoke blog I talk about how a simple voice call can be a powerful tool in web-based communications. Continue reading and then leave a comment with your thoughts about complexity vs simplicity in product design.