There is nothing more important to a company than the customer experience it delivers. How a customer interacts with company employees and systems can make or break sales and has a direct effect on revenue and profit for that organization. When executed well, a quality customer experience can ensure a lasting relationship with a customer and increase revenue.
With this idea in mind, we are extremely excited to announce Switchvox 6.2, the latest release of our award-winning business phone system. Switchvox 6.2 focuses on helping your company deliver the best customer experience possible with:
- New multimedia chat and screen-sharing
- A new wallboard for contact centers
- Advanced queue call control
- Guided Tours that can help you navigate through the setup and new features.
Let’s take a closer look at Switchvox 6.2 and see how these new features work!
To see Switchvox 6.2 in action, sign up for our live demo and see for yourself how Switchvox can change the way your company communicates.