Have you looked at the Switchvox Click to Dial app for Chrome? If not, you should. It’s full of surprises. Click to Dial allows you to dial a phone number from a webpage simply by highlighting the number and then right click on the mouse. When your phone rings, simply answer it. Switchvox will now dial the highlighted number and connect you. Below is what you will see.
Will this make your life easier? Absolutely. If you have ‘fat finger’ issues, as I do, you will never misdial a number again. If you work in a web-based CRM, you won’t need to take your eyes off the page. Dial the number while you are making notes or logging the call. Easily move to the next account and dial again. Efficiency is the result!!
While this is very useful, and interesting, let’s suppose you want access to your Switchvox Phone Books so you don’t need to go from your Webpage to Switchboard and back again. This is not as efficient. Fortunately, the Switchvox Chrome app will help with this by allowing you to load your all your phonebooks:
Without leaving your Webpage App you can see all the phonebooks you have created including your Switchvox global directory. Simply click the phonebook and see all your contacts. Follow the same Click to Dial procedure and you’re done. As a busy sales person, this feature is one I use constantly and it helps me be more efficient. Hopefully, you’ll find this tip useful to assist in your daily workload, as well.