How to Avoid Buyer’s Remorse When Purchasing a Phone System

By Tyler Hurt

Are you looking to upgrade to a new phone system, but terms like “VoIP”, “PBX”, “SIP trunking” or “Unified Communications” have you confused and unsure of what to purchase? Well, if that’s the case, then read on…

Purchasing a phone system can be complicated, and if you don’t know what to look for or what is best for your organization, you could end up with buyer’s remorse. In a recent episode of UC Tech Chat, Matt Hilton and Sam Stiles sat down to share some tips on how to avoid experiencing buyer’s remorse when purchasing a phone system.

In the video below, Sam and Matt discuss some questions and concerns many people often have during their search for a new phone system and help to clear up some of the confusion. Specifically, Matt addresses some common mistakes made when purchasing a phone system and offers tips on how to avoid these mistakes. They also highlight some misconceptions associated with the terms “value” and “cost” and how you can distinguish between the two. Finally, since most people aren’t fluent in phone system terminology, they offer suggestions on how to break the “telephony language barrier” and be better equipped to find the right phone system solution for your business.

If you are searching for a business phone system, watch the video now to equip yourself with the information needed to find the right phone system solution and be free from buyer’s remorse.


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About the Author

Tyler Hurt

Tyler is a marketing automation specialist for Digium. In this role, he is responsible for developing emails, landing pages, nurturing programs and web forms using Digium’s marketing automation platform. Prior to joining Digium in 2018, Tyler attended the University of Kentucky and spent his senior year conducting market research focused on consumer behavior. He graduated with honors from the University of Kentucky with a BS in Accounting and BBA in Marketing.

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