4 Reasons People are Afraid of the Cloud (And Why You Shouldn’t Be)

By Michael Phraner

It’s October. The days are getting shorter and colder, leaves are dying, and much of the animal kingdom is either leaving for warmer weather or going into seclusion. It’s a natural time for us mortals to ponder themes of fear, mystery, and darkness. We’ve even created a holiday for it!

All of us have fears, so it isn’t too hard to name some of the more common ones like arachnophobia (the fear of spiders), ophidiophobia (the fear of snakes), and acrophobia (the fear of heights). But is it always rational to harbor these fears? And if so, then why is it so funny to watch a muscle-bound, 6’4” individual scream and run away from a half-inch spider? It is because a small, nonvenomous spider poses no threat to a human.

As the world advances, irrational fears are still developing due to newly created problems. For instance, as silly as it sounds, nomophobia is a fear that you and I likely share: the fear of being without a mobile phone. And just as we can fear the absence of our precious technology, we can also fear the advancement of it. Merriam-Webster Dictionary defines technophobia as “fear or dislike of advanced technology or complex devices…”

If you are reading this article, you may be nephophobic, that is, you may fear clouds. (Technically, that term is referring to those white, fluffy objects in the sky, so I’m taking some creative liberty here.) This fear is not as common as it once was, but there are still people who are wary of cloud technologies.

Ten years ago, this fear was not unwarranted. Telecom companies were just starting to offer cloud services and many experienced hiccups as they rushed too quickly to try to keep up with the big dogs. For some people, just the thought of not having a physical piece of hardware for their phone system was unnerving. However, so much has changed since then, and cloud has established itself as an affordable, reliable service across industries, including telecommunications.

Here are the top four concerns people have about cloud and why their fears should be put to rest.


Perhaps you are chrometophobic and dread the responsibility of buying products and services for your business. The good news is that you have options. Cloud and on-premise deployments are both great for different organizations. Companies that can afford to pay for all of the hardware upfront might choose on-premise over cloud. However, many organizations like the fact that with cloud deployments, you can change your communications expense model from a capital expense to an operating expense. For a small, ongoing monthly fee, you get all of the same functionality as the on-premise option. Digium offers a completely free 30-day trial of Switchvox Cloud and business IP phone rentals, so that together, you pay zero upfront costs. We’re even currently running a special where you can get free phones for every one of your users with a three-year plan!


If you are a gamophobe, then you just shivered when you read “three-year plan.” Don’t worry; you don’t have to get locked into a long-term commitment with cloud. Sure, you can save some money by signing a one-year or three-year agreement, but the month-to-month option might be the best fit for you if you like to play it safe. If you forgo any contracts, you are free to cancel your service (or alternately sign an agreement to save money) at any time. Remember that you will receive a free, fully-functional 30-day trial of Switchvox Cloud, so you will be able to test our service in real-world circumstances before paying a dime.

Ease of Implementation

Disposophobes will have a hard time getting rid of the clutter in their server rooms but don’t fear, metathesiophobes. The Switchvox Cloud installation process is very easy, and you wouldn’t even notice a change in your user experience if you were to move from on-premise to the Cloud or vice versa. Switchvox was designed to have a low learning curve so that anyone in your organization can use it.

Plus, Switchvox Cloud customers receive full access to Digium’s admin and end-user training. From building and utilizing extensions to using our mobile app, almost every Switchvox feature has a video that corresponds to it and walks you through step-by-step processes. Plus, you can get help from our US-based support staff if you happen to have any issues. All of this is included with Switchvox Cloud. No hidden fees!


If you fear betrayal or trusting in people, you have pistanthrophobia, and you may be skeptical of cloud services’ reliability. Nevertheless, there is nothing to fear. Before we begin the installation process, our sales and technical staff will ensure that your business is suitable for a cloud-based phone system. You can also use the free network assessment on Digium’s website to check your network for jitter, packet loss, and latency to make sure that you have the proper bandwidth. The majority of companies are already equipped for the Cloud, but if your company isn’t ready, we can suggest solutions for those obstacles. By taking these simple, proactive measures, we eliminate any possible future call quality issues.

And with Switchvox Cloud, all maintenance fees, future releases, and updates are included in your monthly price. We handle all of the maintenance and updates for you, and we wait to make sure that new releases are stable before installing them. Your system automatically stays up-to-date without you even noticing.

No Tricks, Only Treats

There’s nothing spooky about the Cloud. Sign up for the free, 30-day trial of Switchvox Cloud today and see why you should put your fears to rest.

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About the Author

Michael Phraner

Michael Phraner-Multimedia Specialist

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