Brian Ferguson

Product Marketing Manager, Switchvox

About the Author

Brian Ferguson is the Product Marketing Manager for Switchvox. Since becoming part of the Digium team in 2010, Brian has worked in multiple sales and marketing roles supporting Diguim’s reseller channel and helping SMB customers use Digium solutions to solve their business telephony challenges. With an additional 10 years of sales management experience in a retail environment, Brian has extensive experience working with a diverse range of technical products and brings a unique perspective in helping problem solve for customers. He graduated with honors with a BS in Business Management from the University of Alabama at Huntsville. He enjoys numerous, short walks on the beach (as opposed to long ones) and loves to travel.

Improve Your Company’s Customer Experience with Switchvox 6.2

By Brian Ferguson

There is nothing more important to a company than the customer experience it delivers.  How a customer interacts with company employees and systems can make or break sales and has

Bringing Enterprise-level Technology to Small Business

By Brian Ferguson

Throughout history, there has been a significant difference in the quality of technology available for large, enterprise companies compared to small businesses.  New, feature-rich, cutting edge technology systems were reserved

Faxing Over IP: Why is This So Difficult?

By Brian Ferguson

Evaluating, purchasing and implementing a Unified Communications (UC) system is a big project with its share of technical and financial considerations to make. While some UC deployments can seem complex,

5 Common SIP Trunking Pitfalls and How to Avoid Them

By Brian Ferguson

SIP Trunking has changed the way companies pay for phone service.  Today, over 66% of companies have adopted SIP Trunking and are saving up to 70% off their monthly phone

3 Ways UC Improves Employee Work-Life Balance

By Brian Ferguson

It’s not easy to find a healthy balance between our work and personal lives. For most of us, our jobs provide the means to support ourselves and our family.  A typical