Mike Taylor

Former Content Marketing Specialist

About the Author

Mike Taylor was the former Content Marketing Specialist at Digium. He’s a small business and entrepreneurial enthusiast, and before joining Digium he spent years helping startups and businesses of all sizes grow using content and digital marketing strategies. He covered business and communication topics on Digium’s blog and on other business publications as well.

4 Phone Tips Doctors’ Offices Can Use to Improve Patient Experience

By Mike Taylor

Patient experience is perhaps one of the most important aspects for doctors’ offices. Not only is it important to make sure patients actually want to return after a visit with

VoIP for the Medical Office: 4 Ways Voice Over IP Benefits Healthcare Providers

By Mike Taylor

Are you involved in running the day-to-day operations of a clinic or practice and feel like your medical office phone system has been giving you nothing but problems? If so,

How to Make Your Small Business Look Bigger

By Mike Taylor

When you’re growing a small business, one of the most difficult things to do is earn the trust and respect of prospective clients who have likely never heard of you

What Internet Speed Do You Need to Support VoIP?

By Mike Taylor

If you’re considering a VoIP phone system for your business or organization, you’re probably well aware of the many benefits a VoIP  (Voice over Internet Protocol) phone system has to

Customer Service Tips for Your Small Call Center

By Mike Taylor

If you run a small call center, then you know the level of service provided to your callers can make or break your company’s reputation. Take Ryan Block for example.