Inside the Asterisk

Don’t Let the Summer Heat Ruin Your Phone System

By Matthew Hilton

With spring temperatures rising and summer nearly here, don’t let your phone system fall victim to overheating or meeting an untimely and costly demise. With many legacy systems only relying [...]

Tips for a Seamless Upgrade to a New Office Phone System

By Emily Arnold

When upgrading an office phone system, arming yourself with information can guarantee an easier transition and a smoother sales process. Digium Product Marketing Manager Matthew Hilton and Digium Account Executive [...]

How to Customize Your Switchvox Call Rules

By Matthew Hilton

Did you know that you – yes you – have complete control over how and where your Switchvox phone calls are received?  Even better, you don’t have to remember difficult [...]

8 Technical Considerations When Upgrading Your Call Center Phone System

By Emily Arnold

Moving to a VoIP-based call center phone system can bring substantial savings for organizations. In fact, this is what usually prompts business owners, executives, and other key decision makers within [...]

An Interview with Digium’s VP of Worldwide Sales & Service

By Judie Powell

I recently sat down with Digium’s VP of Worldwide Sales & Service, Steve Harvey, to discuss his time in the telecom industry and how his diverse background has helped Digium’s [...]