Inside the Asterisk

Category: Business Communications

Why Companies Still Use DECT Phones

By Jim Machi

The acronym DECT stands for Digital Enhanced Cordless Telecommunications. A DECT Phone is a cordless phone that connects to a phone network essentially via a radio frequency that to goes [...]

Data Traffic Trends and the (Video) Impact on Enterprise Communications

By Jim Machi

Every year, I take a look at Internet data traffic trends because these trends have huge impacts on the enterprise and, specifically, enterprise communications. (One place to look for this [...]

Why the Softphone is Vital for Today’s Workforce

By Leo D'Alessandro

When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively in office to an increasingly remote workforce. Initially, it was thought that the [...]

Does Unified Communications Include Contact Center Features or Not?

By Jim Machi

Many small businesses want the modern phone system features they see at trade shows or on the Internet or wherever they happen to see them. They know that Unified Communication [...]

Why SMBs Need Unified Communications

By Jim Machi

Unified Communications is not just for larger companies “that have the money” to spend on it. It’s not a luxury anymore. With the way workplaces have changed over the years, [...]