Inside the Asterisk

Category: Business Communications

What Does Sangoma Actually Say about UC?

By Jim Machi

Some readers of this blog ask me from time to time what I actually say when talking to press and analysts. Well, if you’ve been a regular reader, all I’ll [...]

Vacation Mode: UC Tricks for Workaholics on Vacation

By Jessica Campas

It’s been proven time and time again that taking a vacation from the office boosts productivity upon return, while also improving mental stability and overall happiness. Traveling with family and [...]

Unified Communications Systems and Contact Center Features

By Jim Machi

A few months ago, I wrote a blog about Unified Communication solutions including some contact center features like music on hold, callback when available, call queues, and routing rules (such [...]

Stress-Free Mobility for Government

By Laura Jane Crocker

With the implementation of the Telework Enhancement Act in 2010, there’s been a notable movement to remote and mobile working options for government employees. And while every government agency is [...]

On-Prem Lives!

By Jim Machi

A few months ago, I spent some time looking at some data about the growth of Hosted/Cloud PBX. This week, I want to make a different point using the same [...]