Inside the Asterisk

Category: Success Stories

The Importance of Customer Satisfaction with Your SIP Trunking Service

By Jim Machi

Customer satisfaction (CSAT) is a metric that is always important, and one that Sangoma tracks closely. Many businesses, like us, know that this is really what keeps the business running. [...]

Top Switchvox Capabilities for Healthcare Professionals

By Jason Mefford

The Switchvox Unified Communications (UC) solution is so flexible and easy to manage that it fits in well with just about any businesses. But the combination of features, integration capabilities, [...]

VoIP Phone System Cleans Up Communications

By Mac McCarver

Cleaning supply manufacturer Swish Maintenance ran into a mess while planning to open dozens of new branches in less than a year. They realized that their existing phone system could [...]

Call Center Moves from Open Source IP PBX to Switchvox

By Michael Kienzle

When you’re one of the leading companies supplying products to apartment complexes and multi-family housing builders across the midwest and southeast, you need an efficient call center.¬† This is especially [...]

Providence Classical School Graduates to Advanced Phone System [Video]

By Michael Kienzle

Summer may be upon us, but schools everywhere still depend on a good communications solution year-round, especially when transitioning to a new campus during summer break. That was the case for [...]