Inside the Asterisk

The IVR Clinic – with Allison Smith: #1 of The 15 Commandments of IVR

By Allison Smith

The 15 Commandments of IVR Commandment #1: Don’t Overestimate Your Listener’s Attention Span We’re embarking on a fifteen-part-series of blogs designed to assist in the writing of smooth-flowing, efficiently-working IVR [...]

The IVR Clinic – with Allison Smith: The 15 Commandments of IVR

By Allison Smith

The 15 Commandments of IVR I am not an engineer of IVR systems; I do not write code, and I certainly don’t program or implement IVR systems. I am a [...]

Clearing the Air

By Malcolm Davenport

Hello and greetings to the readers of our Digium blog! Our commitment to our customers and resellers is to always provide factual and accurate information in support of making informed [...]