Inside the Asterisk

Tag: Productivity

What’s the Difference in an Auto Attendant and IVR?

By Jessica Campas

We’ve all called into a business at some point in time and been greeted by an automated robot attendant. For some people, it works well, and they are satisfied selecting [...]

3 Reasons Why You Should Upgrade Your PBX Software Regularly

By Matthew Hilton

Do you know what version of software your phone system is running? Better yet, do you know the latest version of the software that’s available? If your phone system isn’t [...]

How to Find Your Next Phone System: Part 2 – Maintenance & Usabillity

By Matthew Hilton

In part one of our blog series, How to Find Your Next Phone System, we explored how features and functions play a large role in the search for the right [...]

5 Tech Tips to Improve Productivity in Doctors’ Offices

By Mike Taylor

Productivity is vital for a doctor’s office to thrive. It enables both the patients and the office team to benefit from less stress and smoother workdays. One common source of [...]

Business Phone Analytics: 3 Advantages to Tracking Phone Calls to Your Business

By Mike Taylor

Businesses today use more software tools than ever before, and one of the most popular types of tools is a CRM solution, which stands for Customer Relationship Management. CRMs help [...]