Inside the Asterisk

Tag: Switchvox

5 Tips for Learning How to Use Your Office Phone System

By Tyler Hurt

Learning how to use a new office phone system may seem like a daunting task, but it doesn’t have to be! Fortunately, Switchvox Product Marketing Manager Matthew Hilton recently sat [...]

3 Reasons Why You Should Upgrade Your PBX Software Regularly

By Matthew Hilton

Do you know what version of software your phone system is running? Better yet, do you know the latest version of the software that’s available? If your phone system isn’t [...]

Don’t Let the Summer Heat Ruin Your Phone System

By Matthew Hilton

With spring temperatures rising and summer nearly here, don’t let your phone system fall victim to overheating or meeting an untimely and costly demise. With many legacy systems only relying [...]

How to Customize Your Switchvox Call Rules

By Matthew Hilton

Did you know that you – yes you – have complete control over how and where your Switchvox phone calls are received?  Even better, you don’t have to remember difficult [...]

8 Features to Look for in a Call Center Phone System

By Emily Arnold

The idea of upgrading to a new call center phone system can be daunting. Having dedicated call teams, like sales and support, whose entire jobs revolve around inbound and outbound [...]