Inside the Asterisk

Tag: Unified Communications

Why It’s So Important to Take the Day Off

By Mac McCarver

The US Travel Association in its 2018 State of the American Vacation report estimates that 52% of US workers have at least one unused paid day off. It also reports [...]

Improving Customer Service with UC

By Mac McCarver

The three ‘C’s of customer service are convenience, collaboration, and communication. Unified Communications (UC), by merging business communications from many sources into one platform, elevates and bolsters each ‘C’. By [...]

How Small Businesses Make Smart Tech Decisions

By Emily Arnold

Small businesses are the heartbeat of America. According to the US Small Business Administration, there are 30.2 million small businesses in the US, which makes up an astounding 99.9% of [...]

Unified Communications Defined and Other Terms to Know

By Mac McCarver

Unified Communications is at the heart of the solutions that Digium and Sangoma provide. Because we’re immersed in it, it can be easy to forget that not everyone knows the [...]

How to Develop Your Business Continuity Plan

By Mac McCarver

The right disaster at the wrong time can prove fatal for any business. But organizations that take the time to adequately prepare a business continuity plan stand a much better [...]