"My customer loves the Switchvox PBX, in particular the Switchboard and monitor/whisper/barge feature."
- Steve Barrins, OPC Communications, Inc.
Digium Events and Webinars
Because Asterisk is a public product, Digium loves to interact with the business and user community at a wide range of some of the most notable events, conferences, and trade shows.
Want to see Switchvox UC in action?
See why this is the smart choice for your next business phone system. We’ll show you how much more you can do with a Switchvox Unified Communications system. This is more than a phone system – it’s a better way to communicate. We host this weekly live demo every Thursday at 2PM CDT and allow time for Q&A at the end. Get your VoIP questions answered in this webinar.
ACUTA Annual Conference & Exhibition
ACUTA is an international non-profit educational association serving colleges and universities. ACUTA represents over 1900 individuals at more than 600 institutions of higher education with members ranging from small schools and community colleges to the 50 largest U.S. institutions representing diverse Carnegie classifications in all 50 states, Canada and New Zealand.
WebRTC Conference & Expo
Successful WebRTC implementation and enhancement begins with the right knowledge & products that coincide with your company goals. Find them at the premier, longest running Global WebRTC Ecosystem Event.
See live demo's, listen to case studies, meet with WebRTC providers, speak with WebRTC experts who care about your succsess.
Get the most up to date, technically sound advice and view the latest platforms & applications that will show you how to harness the power of this protocol. WebRTC allows your company to implement real time solutions across a multitude of applications - choose the right platform & application at WebRTC Conference & Expo IV!
Cloud Partner Conference & Exhibition
More than 3,000 cloud partners will head to Boston and the Hynes Memorial Convention Center on September 16-18, 2015.
Those cloud partners – VARS, MSPs, agents and system integrators -- will be looking for strategic cloud-based solutions that meet their customers' needs. They will be looking for the most comprehensive cloud solutions and partner programs.
AstriCon is the longest-running event devoted to all-things Asterisk, one of the most influential open source telecommunication projects today. Attendees will learn about trends in Asterisk use, the growing Asterisk ecosystem, the newest applications and a wide range of technical topics from Asterisk developers, users and entrepreneurs.
With nearly two million downloads per year, millions of deployments and a community of more than 65,000 members, the acceptance and growth of Asterisk has spawned an ecosystem spanning more than 170 countries. AstriCon gives all members of the Asterisk community - from telephony enthusiasts to businesses - a forum to learn about the technology. Asterisk integrators and business end-users can expect to hear the latest Asterisk news and project updates, gain access to in-depth technical sessions, participate in networking opportunities, meet potential collaborators and review and discuss detailed case studies of Asterisk projects
WebRTC Conference & Expo
Meet companies and developers that are actively seeking to understand the WebRTC/WebCom transformation and identify the partners that can assist in their journey.
Previously Recorded Webinars
Protecting Your Business with UC: Don't let the wrong vendor sink your game.
Overcoming the Madness: Choosing the Best Vendor for Your Business Communications
As a small or mid-size business, you always have to be at the top of your game - and your business communications solution is a key component to a consistent, winning strategy. Whether replacing a legacy system or installing a brand new phone system, making the right choice helps ensure your company will “survive and advance” within your industry’s competitive landscape. And it starts by adding the best UC vendor to your team.
There are many choices when it comes to selecting a Unified Communications (UC) vendor. Beyond comparing a cloud-based phone system to an on-premises system, vendor solutions can have widely varying feature sets, pricing models, and support structures. Complex licensing, expensive add-on feature costs, and lack of flexibility to scale with your business growth can all drastically influence final cost of ownership and ROI. Your company must be vigilant and thorough in its decision process to ensure that it meets the current and future needs of your organization.
If you are currently considering a new business phone system, or are just starting to evaluate what it takes to deploy a UC solution, you need to attend this informative webinar, Protecting Your Business with UC: Don’t Let the Wrong Vendor Sink Your Game. Digium’s VoIP expert, Brian Ferguson, will coach you through the process of evaluating vendors and choosing the right phone system.
In this webinar, you’ll learn about:
- Business mobility
- Benefits of SIP trunking
- Hosted and on-premises deployment options
- UC pricing models
- Comparing features and vendors - and much, much more!
Watch now and let us help you avoid the common mistakes when evaluating a modern UC phone system.
Recorded on Tuesday, March 24, 2015 at 12pm CDT.
Part One: An Asterisk Retrospective - Disrupting the Telecom Industry
Understanding the Asterisk Open Source Evolution
The search to find the right business communications solution can be a formidable challenge. Commonly called a PBX, IP PBX, or Unified Communications (UC) platform, there is no shortage of systems or vendors. Gone are the days where the only communications options were a handful of large companies offering expensive proprietary platforms with limited features. Thanks in part to a communications revolution launched in 1999, with the introduction of the Asterisk communications framework, the telephony industry is full of choices and continues to develop. Join us for a closer look at the history of Asterisk and its impact on business communications.
Originally written in 1999 by Mark Spencer, CTO of Digium, Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server and powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide.
In the first of a series of four webinars, we will explore the role of Asterisk in the telephony industry, starting from the creation of the open source platform to the continued development and maintenance of the project by Digium. Asterisk has evolved from a simple idea to meet Mark’s need for an affordable PBX into the world’s leading open source communications platform used to build a variety of business applications. Today, millions of businesses in 170 countries use Asterisk, or a turnkey product based on Asterisk, to solve many key business communications challenges.
In this first webinar you will learn:
- What is Asterisk?
- Why was Asterisk created?
- The evolution of Asterisk
- Where Asterisk fits in today’s business communications needs
And, you’ll get a sneak peek at the next webinar in this series that provides insights and resources on how to get started with building an Asterisk solution. Register now!
Recorded on Thursday, February 26, 2015 at 2pm CST.
Protecting Your Business with UC: The Cost-Effective Road to Recovery
UC Helps Prepare Your Business for Disaster Recovery
Finding your business in the midst of a disaster recovery (DR) situation is not a question of if, but when for SMBs. Since 2013, over 50% of all business have experienced an unforeseen interruption in operations. The vast majority (81%) of these interruptions resulted in the business being shut down for more than 24 hours. Closing, even for a single day, can mean a significant amount of lost revenue and require the need for complex and costly recovery solutions across all aspects of your company - including your business phone system.
Do you have a plan to minimize the pain - and expense - of disaster recovery in your business?
Join our Unified Communications expert, Brian Ferguson, for a new webinar: “Protecting Your Business with UC: The Cost-Effective Road to Recovery.” Brian will show you how the unique recovery features of the Switchvox phone system can quickly bring your business communications back to life after a disaster. Even better, where most recovery solutions cost as much as (or more than) the original cost of your phone system, the Switchvox solution is a fraction of the cost of other UC systems.
In this webinar, you’ll learn how:
- Switchvox Rescue boosts the resilience of your business phone system
- Reports and alerts generated from Switchvox can help in a disaster situation
- How to prepare your company’s IT infrastructure for disaster
Don’t miss this informative webinar! Register today and see for yourself how Switchvox will keep you connected…always.
Recorded on Tuesday, Februrary 17, 2015 at 12pm CST.
Protecting Your Business with UC: 10 Ways to Deliver Superior Customer Service
Your Customers Are Your Most Valuable Asset.
A satisfied and thriving customer base is the key to business success. Yet, every year US brands lose almost $41 billion in revenue due to poor customer service. That dollar amount is projected to rise as customer expectations continue to grow, and as customer feedback and opinions reach a wider audience thanks to online reviews and sharing on social media. Keeping the focus on customer satisfaction isn’t difficult, if you have the right tools - including a better business communications solution.
Are you doing everything necessary to protect your most valuable asset - your customers?
Join our UC expert, Brian Ferguson, for Digium’s new webinar: “Protecting Your Business with UC: 10 Ways to Deliver Superior Customer Service and Safeguard Your Most Valuable Asset.” See how the right business communications solutions improve customer relationships and help employees foster a customer-centric focus.
Unified Communications (UC) systems, like Switchvox and Switchvox Cloud, provide several benefits that can help ensure your company is delivering superior customer experience.
In this webinar you will learn how Switchvox:
- Provides quality training tools
- Makes your customer facing staff mobile to ensure your customers are helped regardless of your staff’s location
- Delivers metrics both on demand and in real time to measure the effectiveness of your customer interactions and marketing programs
- Much, much more!
- Don’t miss this informative webinar! Register today and see how Switchvox can help you become a more customer-centric business.
Recorded on Thursday, January 22, 2015 at 12pm CST.
All Gateways Are Not Created Equal - Find out the difference in Digium's VoIP Gateways
Tired of cumbersome and expensive gateways that drive up your purchase and administration costs? Whether simply converting TDM to SIP, or a more complex gateway application, Digium has the answer with a full line of Asterisk-based turnkey gateways specifically designed for easy setup and configuration.The intuitive Digium graphical user interface will have you up and running in just a few minutes, and the embedded, no moving parts design will ensure your Digium gateway will stand the test of time.
In this webinar, we will cover:
- GUI-based installation
- Adding SIP to a legacy PBX
- Determining PRI connection for VoIP PBX systems
- VoIP gateways and PBX migrations
- Failover call routing
- Adding PSTN connectivity to a virtualized PBX
- Protocol transcoding
- Features and benefits of Digium Gateways
Join us to learn more about this powerful lineup of VoIP gateways and the applications that can help you connect more easily. Watch now and discover why all gateways are not created equal.
Recorded on Wednesday, December 17, 2014 at 8:30am CST.
5 Hidden Cost-Savings of Cloud
Cost-Saving Benefits of a Cloud-based Phone System
In order to operate efficiently and competitively in today's dynamic market conditions, businesses must be able to quickly adapt and scale according to their needs. There are a number of internal and external factors that can affect business operations, and a single increase or decrease in any of these facets can have a widespread influence across business platforms, including your business communications system.
A cloud-based phone system allows organizations to quickly scale up or down as business requires, giving an important advantage over competitors with inflexible and outdated communications systems. Many businesses have already discovered the major benefits of a hosted Unified Communications (UC) solution, including cost advantages of the OpEx model, low maintenance, up-to-date features, and more. However, there are several hidden benefits of Cloud UC that can provide the flexibility your business needs to respond to changes in market conditions in a timely, cost-effective manner.
Join our VoIP expert, Brian Ferguson, for a new webinar, “How UC Solves Your Business Challenges,” as he discusses five hidden cost benefits of moving your business communications system to the Cloud. In this webinar, you’ll learn how to save on several costs, including:
- Phone System Installation
- Setup & Maintenance
- Training for New Users
- Disaster Recovery
- And more!
Recorded on Tuesday, December 16, 2014 at 12pm CST.
How UC Solves Your Business Challenges: Mobility in the Modern Workplace
Unified Communications Solves Mobility Challenges for Businesses
There is no doubt that mobility is at the forefront of communications and a priority for business leaders. According to an Accenture report on mobility, over 75% of nearly 15,000 C-Level executives from 14 countries see mobility as their top priority in the workplace. The benefits of BYOD (Bring Your Own Device) and Mobile Application Management advances allow businesses to expand outside the traditional office space - lowering overhead costs and improving customer service.
Don’t miss this insightful webinar with Digium’s marketing and VoIP expert, Brian Ferguson. Learn how integrating a productive mobile workforce can strengthen both internal and external communications to drive more revenue and improve customer service. This webinar will cover many of the challenges and benefits for mobility in the workplace including:
- Ensuring company information is secure and that applications work across multiple platforms with BYOD
- Providing a clear separation of business and personal boundaries on mobile devices
- Assisting management with productivity metrics and the ability to pull reports
- Providing mobile workers with the same communications experience as employees in the office
- Offering employees real-time visible status of workers inside and outside the office
- Discovering how Switchvox UC can strengthen communications in the workplace
Recorded on Tuesday, November 18, 2014 at 12pm CST.
What's Your UC Question?
Do you have questions about Unified Communications?
Your phone system is a critical tool in maintaining successful communications with customers, vendors and employees. Increasingly, the advanced features of a Unified Communications (UC) solution have been touted as must-have functionality for smart business communications. From IT directors and CEOs to office managers and system administrators, we understand that you may have uncertainties about UC and how to best integrate it into your organization.
Do any of these questions sound familiar?
- While features like mobility, collaboration and advanced call control are giving businesses more efficient and connected workforces, how easy is it to actually roll out these options?
- Can I really afford all the “business-critical” features that make UC most worthwhile?
- Do I need a full-time, in-house IT team to maintain an advanced UC system?
- Does UC cut down the time and cost associated with managing my phone system?
Sure, UC can improve your company communications overnight, but change is scary. We’re here to take the fear and uncertainty out of UC by answering your questions.
Recorded on Tuesday, September 30, 2014 at 12pm CT.
Justifying Open Source Software: Communications Solutions that IT and Decision-makers Can Agree On
Are you considering an open source software solution for your business?
As you evaluate an open source software solution for your business, it’s not uncommon to be met with resistance and uncertainty from various levels of stakeholders. Justifying the use of open source in your organization may be easier than you think - and it’s not just about cost savings.
Since the early 1990s, when Linux was first released, solutions built from open source software have reached almost every part of business operations. Open source solutions are frequently championed and built by a developer to provide a customized solution for solving a specific business need. However, for companies without in-house IT or development resources, using turnkey products based on open source has increasingly become an affordable option.
Today, open source solutions have become more mainstream and serve many types of businesses, large and small. Digium’s Asterisk open source communications framework is deployed through millions of communications servers across the globe. The use of open source solutions allow for greater flexibility, from complete design and control of the solution to purchasing a heavily supported product from a vendor.
Join our Open Source experts in the upcoming discussion on “Justifying Open Source: Communications Solutions that IT and Decision-makers Can Agree On.”
In this webinar, you will learn:
Why open source matters: its history, its future and current industry leaders
Myths/ truths about open source
How open source source software is supported
Digium’s methodology regarding software stability
Examples of deployment solutions with Asterisk
How to decide if an open source solution is a fit for your organization
Register now and find out what an open source solution could do for your company.
Recorded on Tuesday, September 16, 2014 at 8am CT.
Switchvox UC for Government Agencies - Choosing Unified Communications for a More Efficient, Connected and Mobile Workforce
Is your communications solution tangled in red tape?
Aging phone systems. Outdated IT infrastructure. Limited budget.
Government agencies are often tasked with balancing the need for an advanced communications system with the reality of diminishing budgets and legacy IT infrastructures. Yet, transitioning to a modern Unified Communications (UC) solution is a necessity for enabling a more efficient, mobile workforce and for helping government agencies deliver public services.
Switchvox, Digium’s award-winning Unified Communications system has been providing advanced communications tools to government agencies for years. As the best value in UC, Switchvox is cost-effective enough to allow agencies to cut through the red tape and fit UC into their ever-shrinking budgets.
Join our webinar, specifically for all levels of local, state and Federal government agencies, and see how Switchvox can help you solve agency communications problems by:
Creating a mobile workforce with mobile applications for Blackberry, iPhone and Android
Providing modern collaboration tools that allow your groups to quickly and easily exchange information and ideas
Giving you the tools to create top-level client experiences through automation, custom call flows, and targeted messaging
Automating routine workflows, like appointment reminders, to free up your staff for more impactful projects
And much, much more.
Register today and see how Switchvox can make your agency more efficient, connected and mobile!
Recorded on Tuesday, September 9, 2014 at 1pm CDT.