"Digium G100 gateway was easy to configure through the web based GUI and it supports a good range of codecs. Had it up an running within an hour and it proved stable in the field".
- Steven Pang of QX Telecom Ltd
Digium Events and Webinars
Because Asterisk is a public product, Digium loves to interact with the business and user community at a wide range of some of the most notable events, conferences, and trade shows.
Want to see Switchvox UC in action?
See why this is the smart choice for your next business phone system. We’ll show you how much more you can do with a Switchvox Unified Communications system. This is more than a phone system – it’s a better way to communicate. We host this weekly live demo every Thursday at 2PM CDT and allow time for Q&A at the end. Get your VoIP questions answered in this webinar.
The Smartest Phones for Your Asterisk Install
VoIP deployments can be difficult and time-consuming. Traditional IP phone provisioning requires battling with tools that are overly complicated for the task. And, when users finally do get a new phone on their desk, it just doesn't behave the way they need it to.
But, what if IP phones could be made easy?
With auto-provisioning and tight integration with Asterisk - the world's most popular open source communications software, you can deploy Digium IP phones in minutes instead of days. Additionally, just like Asterisk itself, Digium IP phones are highly customizable. This means you can deliver a solution truly designed for the needs of your customers or business.
In this information packed, 1/2 hour webinar, Billy Chia, Asterisk marketing manager for Digium, will show you how Digium IP phones tightly integrate with Asterisk to give you more value. Topics include:
- Auto-provisioning with the Digium Phone Module for Asterisk (DPMA)
- Native phones apps for intuitive user workflow
- SmartBLF (Busy Lamp Field) - the power of Asterisk at the press of a button
Join us for this quick and informative webinar. You will learn how to cut time on VoIP deployments and provide real value to your business or end users. SysAdmins become IT heroes when they use Digium, and Asterisk Integrators will earn repeat business from satisfied customers. Sign up today!
The Event that is Everything Asterisk
Entering its fifth year, Asterisk World at ITEXPO is the conference that addresses "Everything Asterisk" for business users, resellers and executive decision-makers. Come to Asterisk World to discover how Asterisk, the world's most widely used open source telephony software, can save you money and empower you to create more flexible telephony solutions.
Asterisk World is focused on Asterisk business users and potential users who are interested in getting more in depth experience with Asterisk, and who also want to learn more from Asterisk adopters and see what's happening in the Asterisk market. Asterisk World at ITEXPO is a pure-play IP conference, where decision makers will learn they have a cost effective and powerful choice. Asterisk World gives these audiences the opportunity to experience the global reach of Asterisk and the world class solutions which can solve traditional problems with new technologies and techniques.
Previously Recorded Webinars
Smart Deductions for Small Business
Your business deserves a break...and a few extra deductions! With healthcare costs exploding and the general cost of business rising at an unhealthy rate, you need to understand how to keep more of the dollars you earned in 2013. Join leading small business tax expert, Barbara Weltman, in this live webinar and discover how to put end-of-year tax savings opportunities to work for your business. Hurry! Some deductions, like Section 179, will decrease dramatically in 2014. Time is ticking to make every dollar count!
Take the Fear Out of Buying Your Next Phone System
You know about the benefits of an upgraded phone system, including Unified Communications (UC), mobile apps, Outlook integration, auto attendants, and more. Plus, it's easier and more efficient for employees and customers.
But something is holding you back from enjoying all the benefits that UC and VoIP have to offer. Maybe your last phone system installation didn’t run smoothly? Could it be the features that were promised weren’t exactly user-friendly - or weren’t there at all? Perhaps hidden costs and unreasonable renewal fees of your current system are draining profits?
Join our expert panel, featuring Pinnacle Award winner David Johnson, owner and partner of the Texas-based Fulcrum Group, as they help you calm your nerves about making the jump to a modern UC system. They will tackle many common fears and misconceptions, including:
- “My network’s not ready.”
- “I can’t afford any downtime during the deployment.”
- “I’ve heard that sound quality and reliability are an issue with VoIP.”
- “There were so many problems with my last phone system installation - I can’t do that again.”
- “Those UC features look great, but there’s no way my staff could learn to use them.”
- “I have no idea how to get started”
- “What about security?”
- “How do I deal with redundancy?”
Creating the Ultimate Customer Experience Is as Simple as Picking Up the Phone
Did you know that 89% of consumers switch to a competitor’s product after a poor customer service situation with a company? With all the product choices and real-time information available to your customers, high-quality customer service is a must for a successful business – and it starts with having a good plan and an even better phone system.
Developing and executing a successful customer service strategy is key to consistently meeting or exceeding customer expectations. Yet, only 26% of all companies have a defined customer service plan in place. How does your customer service strategy look today?
In this information-packed webinar, you’ll learn how to:
- Improve agent/employee service time to minimize customer wait time
- Quickly arm your staff with vital information to better serve your customer
- Track valuable information to help improve call transfers and wait times
- Ensure fast resolutions that keep customers satisfied
- Give your customers a seamless communications experience that will make them eager to call you, again!
See how we can help you provide world-class customer service and ensure that you never lose business to the competition with Switchvox.
SysAdmin Guide to Livin' the Good Life: Top 10 Secrets to a Hassle-free Phone System
Your business phone system should be one less less thing you need to worry about in your network. If you are considering making the move to VoIP or a new Unified Communications system, this webinar is for you.
We’ve gathered input from sys admins like you and created a list of the top benefits that make the office phone system easier to manage. In addition to improving the way users can connect and communicate across your business, admins can get a ride on easy street too. With the right system, adding new users can take mere minutes and importing contact lists can be a breeze. Reporting is on-demand, so the execs can get the agent reports they need, without even calling you!
See how we take the hassle of out of managing the communications network – join us to discover the secrets other sys admins already know about Switchvox.
Here are just a few benefits we’ll highlight in this live demo:
- Move/adds/changes are incredibly simple with customizable groups and templates and an incredibly intuitive GUI with in-browser help.
- It’s easy to build feature-packed IVRs that create powerful call routing processes to improve the way your customers are helped.
- Powerful reporting tools are available to not only provide productivity and call information, but also give you real time diagnostic data at your fingertips.
- Digium phones provision with Switchvox both through the GUI and directly on the phone in under 60 seconds.
- Easy to navigate troubleshooting and maintenance features like updates, backups and security controls.
We look forward to showing you how we can make your life hassle free with with a Switchvox phone system. Register today for this live demo and Q&A session, designed specifically to address the needs of sys admins.
Recorded on Tuesday, August 20
Building the Business Case for a Better Phone System
Do more than just talk with your phone system – determine the best way to communicate!
Whether you are a seasoned IT professional or an executive seeking to implement a new communications solution into your business, you’ll get the information you need to convince management of the benefits of UC. Learn how to stretch your dollar and actually cut costs by implementing a smart communications system. You'll be amazed at how many features you can actually afford on a small budget. You'll also gain the information you need to incorporate the right phone system for your company’s growth plan.
Digium is a leading provider of Unified Communications systems. Learn from the experience of successful UC users and how to replicate this for your business. Let Digium provide you with the step-by-step method to easily prepare a tailored business plan for Unified Communications and the right phone system to integrate your mobile, collaboration tools, email, and more.
Recorded on Tuesday, July 23rd
Overview of the Digium G400 & G800 Gateways
Digium gateways make the transition to VoIP even easier.
Digium has introduced two more gateways to its popular line of VoIP gateways - the G400 & the G800.
Engineered for easy configuration and reliable operation, the gateways draw on Digium's wealth of experience building interconnect hardware. With Asterisk under the hood and a simple, intuitive web interface for setup, the gateways set a new standard for PSTN integration.
If you want to learn more about your options for VoIP connectivity, join Digium's Pete Engler as he covers some of the most compelling applications for connecting disparate topologies of traditional telephony (T1/E1/PRI) to IP (SIP).
In this practical webinar, you'll learn more about these two new appliances: G400 and G800 VoIP gateways:
- The G400 includes four (4) software-selectable T1/E1/PRI interfaces and supports up to 120 concurrent calls.
- The G800 includes eight (8) software-selectable T1/E1/PRI interfaces and supports up to 240 concurrent calls.
Join us to learn more about this powerful lineup of VoIP gateways and the applications that can help you connect more easily. Digium's VoIP gateways are cost-effective, industrial grade appliances that help you simplify the process of deploying converged media networks.
Recorded on Tuesday, July 16 at 2pm CT / 3pm ET
5 Things You Need to Know to Make Your Network Ready for Cloud Telephony
It's true that implementing a hosted UC solution can be easier to set-up and manage, and it can cost less in the short-run. But, is your network prepared for it? There are several critical factors that impact the quality and effectiveness of your hosted solution.
In this webinar, VoIP and Switchvox Cloud expert Angie Reed shows you how to evaluate your network to ensure it is ready to provide the best quality phone service in the cloud. She also shares what questions you need to ask hosted UC vendors to understand how their cloud services are managed to deliver the optimum voice quality for your business.
Topics covered include:
- Network Bandwidth and Equipment Design
- The Need for Speed
- Private & Public Cloud Deployments
- Best Practices for Securing the Service and Apps
- Choosing the right phone - quality vs. flexibility
Recorded Thursday, July 11 at 2pm CDT
Spice Up Your Phone with the Digium Phone App Engine API
Customizing Business Phone Apps with the Digium Phone API
Want to build custom apps for your Digium IP phone? Whether you use Asterisk or Switchvox, the freely available Phone API allows developers to customize the user experience. Want to see real-world examples of how to take your CRM app to your desk phone? We'll show you how.
Recorded on Thursday, May 16th at 2PM CDT
Demystifying Cloud Hype - Which UC Solution is right for your network?
The evolution of telephony continues to migrate more and more to the cloud. According to Gartner, IT spending is projected to reach 3.7 trillion USD in 2013 with a major portion of that spend occurring in telephony. As Cloud is predicted to be the largest trend for telephony in 2013, here are some things to consider before migrating your network to the cloud:
- Cost savings for closet vs. cloud installations
- Implementation trends for cloud - hybrid, private, public cloud deployments
- Security for cloud - the concerns and best practices
- Emerging trends for cloud telephony - mobile, cloud telephony APIs, and the service deployments for software, UC, and communications (SaaS, UCaaS, and CaaS)
In this webinar, you'll learn who the big players are in cloud telephony and find out if cloud is right for your telephony needs.
How to Put UC to Work for Your Business
See how much more your business can do with a better phone system.
As much as technology has advanced in the last few decades, there are still only 24 hours in a day. That’s where Unified Communications (UC) comes into play. Businesses of all sizes are discovering the appeal of a communications solution that extends the power of their business phone system far beyond the dial tone.
In this webinar, you will hear case studies from real businesses showing how easy it is to implement UC and make it a competitive advantage for any business. From a busy medical office, to a financial company specializing in risk analysis, the right phone system can help you get more done, service your customers better and save you money.
Recorded Tuesday, April 9th at 2PM CDT