"My customer loves the Switchvox PBX, in particular the Switchboard and monitor/whisper/barge feature."
- Steve Barrins, OPC Communications, Inc.
Digium Events and Webinars
Because Asterisk is a public product, Digium loves to interact with the business and user community at a wide range of some of the most notable events, conferences, and trade shows.
Want to see Switchvox UC in action?
See why this is the smart choice for your next business phone system. We’ll show you how much more you can do with a Switchvox Unified Communications system. This is more than a phone system – it’s a better way to communicate. We host this weekly live demo every Thursday at 2PM CDT and allow time for Q&A at the end. Get your VoIP questions answered in this webinar.
ITEXPO East & Asterisk World
The Event that is Everything Asterisk
Entering its fifth year, Asterisk World at ITEXPO is the conference that addresses "Everything Asterisk" for business users, resellers and executive decision-makers. Come to Asterisk World to discover how Asterisk, the world's most widely used open source telephony software, can save you money and empower you to create more flexible telephony solutions.
- Examine real-life applications of cloud solutions that can enable you to sell more
- Get the inside track on battle-tested sales tips & tricks
- Learn how to prepare your enterprise for the future telecom distribution model
- Discuss new ways to use video
Asterisk World is focused on Asterisk business users and potential users who are interested in getting more in depth experience with Asterisk, and who also want to learn more from Asterisk adopters and see what's happening in the Asterisk market. Asterisk World at ITEXPO is a pure-play IP conference, where decision makers will learn they have a cost effective and powerful choice. Asterisk World gives these audiences the opportunity to experience the global reach of Asterisk and the world class solutions which can solve traditional problems with new technologies and techniques.
Channel Partner Conference & Expo
More than 4,300 channel partners will head to Las Vegas and Mandalay Bay on March 16-18, 2015.
Those channel partners will be looking for the technology and service providers that are redefining business technology and communications. They will look to the show floor for the newest solutions that will create business value for their customers. They will look to the show to connect with their peers for discussions on business models, new technologies and the latest services. Will you be there to meet them?
WebRTC Conference & Expo
Successful WebRTC implementation and enhancement begins with the right knowledge & products that coincide with your company goals. Find them at the premier, longest running Global WebRTC Ecosystem Event.
See live demo's, listen to case studies, meet with WebRTC providers, speak with WebRTC experts who care about your succsess.
Get the most up to date, technically sound advice and view the latest platforms & applications that will show you how to harness the power of this protocol. WebRTC allows your company to implement real time solutions across a multitude of applications - choose the right platform & application at WebRTC Conference & Expo IV!
Cloud Partner Conference & Exhibition
More than 3,000 cloud partners will head to Boston and the Hynes Memorial Convention Center on September 16-18, 2015.
Those cloud partners – VARS, MSPs, agents and system integrators -- will be looking for strategic cloud-based solutions that meet their customers' needs. They will be looking for the most comprehensive cloud solutions and partner programs.
WebRTC Conference & Expo
Meet companies and developers that are actively seeking to understand the WebRTC/WebCom transformation and identify the partners that can assist in their journey.
Previously Recorded Webinars
Protecting Your Business with UC: 10 Ways to Deliver Superior Customer Service
Your Customers Are Your Most Valuable Asset.
A satisfied and thriving customer base is the key to business success. Yet, every year US brands lose almost $41 billion in revenue due to poor customer service. That dollar amount is projected to rise as customer expectations continue to grow, and as customer feedback and opinions reach a wider audience thanks to online reviews and sharing on social media. Keeping the focus on customer satisfaction isn’t difficult, if you have the right tools - including a better business communications solution.
Are you doing everything necessary to protect your most valuable asset - your customers?
Join our UC expert, Brian Ferguson, for Digium’s new webinar: “Protecting Your Business with UC: 10 Ways to Deliver Superior Customer Service and Safeguard Your Most Valuable Asset.” See how the right business communications solutions improve customer relationships and help employees foster a customer-centric focus.
Unified Communications (UC) systems, like Switchvox and Switchvox Cloud, provide several benefits that can help ensure your company is delivering superior customer experience.
In this webinar you will learn how Switchvox:
- Provides quality training tools
- Makes your customer facing staff mobile to ensure your customers are helped regardless of your staff’s location
- Delivers metrics both on demand and in real time to measure the effectiveness of your customer interactions and marketing programs
- Much, much more!
- Don’t miss this informative webinar! Register today and see how Switchvox can help you become a more customer-centric business.
Recorded on Thursday, January 22, 2015 at 12pm CST.
All Gateways Are Not Created Equal - Find out the difference in Digium's VoIP Gateways
Tired of cumbersome and expensive gateways that drive up your purchase and administration costs? Whether simply converting TDM to SIP, or a more complex gateway application, Digium has the answer with a full line of Asterisk-based turnkey gateways specifically designed for easy setup and configuration.The intuitive Digium graphical user interface will have you up and running in just a few minutes, and the embedded, no moving parts design will ensure your Digium gateway will stand the test of time.
In this webinar, we will cover:
- GUI-based installation
- Adding SIP to a legacy PBX
- Determining PRI connection for VoIP PBX systems
- VoIP gateways and PBX migrations
- Failover call routing
- Adding PSTN connectivity to a virtualized PBX
- Protocol transcoding
- Features and benefits of Digium Gateways
Join us to learn more about this powerful lineup of VoIP gateways and the applications that can help you connect more easily. Watch now and discover why all gateways are not created equal.
Recorded on Wednesday, December 17, 2014 at 8:30am CST.
5 Hidden Cost-Savings of Cloud
Cost-Saving Benefits of a Cloud-based Phone System
In order to operate efficiently and competitively in today's dynamic market conditions, businesses must be able to quickly adapt and scale according to their needs. There are a number of internal and external factors that can affect business operations, and a single increase or decrease in any of these facets can have a widespread influence across business platforms, including your business communications system.
A cloud-based phone system allows organizations to quickly scale up or down as business requires, giving an important advantage over competitors with inflexible and outdated communications systems. Many businesses have already discovered the major benefits of a hosted Unified Communications (UC) solution, including cost advantages of the OpEx model, low maintenance, up-to-date features, and more. However, there are several hidden benefits of Cloud UC that can provide the flexibility your business needs to respond to changes in market conditions in a timely, cost-effective manner.
Join our VoIP expert, Brian Ferguson, for a new webinar, “How UC Solves Your Business Challenges,” as he discusses five hidden cost benefits of moving your business communications system to the Cloud. In this webinar, you’ll learn how to save on several costs, including:
- Phone System Installation
- Setup & Maintenance
- Training for New Users
- Disaster Recovery
- And more!
Recorded on Tuesday, December 16, 2014 at 12pm CST.
How UC Solves Your Business Challenges: Mobility in the Modern Workplace
Unified Communications Solves Mobility Challenges for Businesses
There is no doubt that mobility is at the forefront of communications and a priority for business leaders. According to an Accenture report on mobility, over 75% of nearly 15,000 C-Level executives from 14 countries see mobility as their top priority in the workplace. The benefits of BYOD (Bring Your Own Device) and Mobile Application Management advances allow businesses to expand outside the traditional office space - lowering overhead costs and improving customer service.
Don’t miss this insightful webinar with Digium’s marketing and VoIP expert, Brian Ferguson. Learn how integrating a productive mobile workforce can strengthen both internal and external communications to drive more revenue and improve customer service. This webinar will cover many of the challenges and benefits for mobility in the workplace including:
- Ensuring company information is secure and that applications work across multiple platforms with BYOD
- Providing a clear separation of business and personal boundaries on mobile devices
- Assisting management with productivity metrics and the ability to pull reports
- Providing mobile workers with the same communications experience as employees in the office
- Offering employees real-time visible status of workers inside and outside the office
- Discovering how Switchvox UC can strengthen communications in the workplace
Recorded on Tuesday, November 18, 2014 at 12pm CST.
What's Your UC Question?
Do you have questions about Unified Communications?
Your phone system is a critical tool in maintaining successful communications with customers, vendors and employees. Increasingly, the advanced features of a Unified Communications (UC) solution have been touted as must-have functionality for smart business communications. From IT directors and CEOs to office managers and system administrators, we understand that you may have uncertainties about UC and how to best integrate it into your organization.
Do any of these questions sound familiar?
- While features like mobility, collaboration and advanced call control are giving businesses more efficient and connected workforces, how easy is it to actually roll out these options?
- Can I really afford all the “business-critical” features that make UC most worthwhile?
- Do I need a full-time, in-house IT team to maintain an advanced UC system?
- Does UC cut down the time and cost associated with managing my phone system?
Sure, UC can improve your company communications overnight, but change is scary. We’re here to take the fear and uncertainty out of UC by answering your questions.
Recorded on Tuesday, September 30, 2014 at 12pm CT.
Justifying Open Source Software: Communications Solutions that IT and Decision-makers Can Agree On
Are you considering an open source software solution for your business?
As you evaluate an open source software solution for your business, it’s not uncommon to be met with resistance and uncertainty from various levels of stakeholders. Justifying the use of open source in your organization may be easier than you think - and it’s not just about cost savings.
Since the early 1990s, when Linux was first released, solutions built from open source software have reached almost every part of business operations. Open source solutions are frequently championed and built by a developer to provide a customized solution for solving a specific business need. However, for companies without in-house IT or development resources, using turnkey products based on open source has increasingly become an affordable option.
Today, open source solutions have become more mainstream and serve many types of businesses, large and small. Digium’s Asterisk open source communications framework is deployed through millions of communications servers across the globe. The use of open source solutions allow for greater flexibility, from complete design and control of the solution to purchasing a heavily supported product from a vendor.
Join our Open Source experts in the upcoming discussion on “Justifying Open Source: Communications Solutions that IT and Decision-makers Can Agree On.”
In this webinar, you will learn:
Why open source matters: its history, its future and current industry leaders
Myths/ truths about open source
How open source source software is supported
Digium’s methodology regarding software stability
Examples of deployment solutions with Asterisk
How to decide if an open source solution is a fit for your organization
Register now and find out what an open source solution could do for your company.
Recorded on Tuesday, September 16, 2014 at 8am CT.
Switchvox UC for Government Agencies - Choosing Unified Communications for a More Efficient, Connected and Mobile Workforce
Is your communications solution tangled in red tape?
Aging phone systems. Outdated IT infrastructure. Limited budget.
Government agencies are often tasked with balancing the need for an advanced communications system with the reality of diminishing budgets and legacy IT infrastructures. Yet, transitioning to a modern Unified Communications (UC) solution is a necessity for enabling a more efficient, mobile workforce and for helping government agencies deliver public services.
Switchvox, Digium’s award-winning Unified Communications system has been providing advanced communications tools to government agencies for years. As the best value in UC, Switchvox is cost-effective enough to allow agencies to cut through the red tape and fit UC into their ever-shrinking budgets.
Join our webinar, specifically for all levels of local, state and Federal government agencies, and see how Switchvox can help you solve agency communications problems by:
Creating a mobile workforce with mobile applications for Blackberry, iPhone and Android
Providing modern collaboration tools that allow your groups to quickly and easily exchange information and ideas
Giving you the tools to create top-level client experiences through automation, custom call flows, and targeted messaging
Automating routine workflows, like appointment reminders, to free up your staff for more impactful projects
And much, much more.
Register today and see how Switchvox can make your agency more efficient, connected and mobile!
Recorded on Tuesday, September 9, 2014 at 1pm CDT.
Your Phone System is Your First Impression to Potential Clients - Is it Making a Good One?
Are you making the right impression with customers and prospects?
Your company’s success is directly linked to its reputation – and it begins with the first interaction a customer has with you.
The ability to build a solid reputation is based on developing the appropriate behaviors and implementing best practices. Utilizing the right communications technology helps ensure that every customer interaction is top-notch, and that you are consistently delivering winning first and last impressions!
The technology improvement that can have the biggest positive impact on your company’s reputation is a modern Unified Communication (UC) system.
Switchvox, Digium’s award-winning UC has been changing the way Professional Services companies have been communicating for years. With features like mobility, automation, instant messaging and collaboration, Switchvox makes employees more productive and more efficient than ever.
Join our VoIP experts for our upcoming webinar, “Is Your Phone System Making a Good First Impression.” We show you how the right UC technology can help your company make an impactful first impression, every time. In this webinar you’ll learn how Switchvox can:
Enhance communication with mobility tools so your employees can do their job from anywhere.
Provide automation to ease the burden of day to day tasks.
Tie into your CRM or database to provide valuable customer data for your callers.
Connect your distributed offices under one company umbrella.
Register today and see for yourself how Switchvox will change they way your office communicates.
Recorded on Tuesday, August 26, 2014 at 12pm CT.
Switchvox Fully-Loaded for Auto Dealerships
Want More from Your Phone System?
It's Time for UC Fully Loaded
More Features. More Control. More Savings.
Your business communications system is a critical component to managing a growing auto dealership. Your phone system has to perform at top capacity at all times. Not only does it help provide the best possible customer experience, but it assists in the daily back-end management of the sales and service components of your organization.
There is no better piece of technology to help your dealership succeed than the right Unified Communications (UC) system.
Whether it’s on the showroom floor, in the finance office, or in the service center, auto dealerships like yours thrive by keeping customers happy and satisfied. And your phone system is a key part of maintaining customer-friendly environments, dynamic sales processes, and efficient service departments.
Join our webinar, specifically for auto dealers, and see how UC provides tools and features to help your dealership solve the most important problems, including:
- Increasing sales volume
- Speeding up inventory turns
- Raising CSI scores
- Reducing buying time
- Controlling costs
Our VoIP experts will show you first-hand how Digium’s award-winning IP phone system is solving complex communications problems for auto dealers, like you, all while staying true to our reputation for having the best value in UC - with all features included for every user, for the same affordable price.
Register today and discover the power and affordability of Switchvox fully loaded!
Recorded on Wednesday, August 20, 2014 at 10am CT.
Is Your Phone System a Lemon? It's time to Upgrade with Switchvox
It’s Time for a Communications Refresh with Switchvox UC
Whether you’re the system admin, office manager, or CEO, you know all too well that an outdated communications system can sour a customer's experience, drain your budget and leave your IT team frazzled. Even if you’re hobbling along with your existing phone system, you could be one of many small businesses now facing an End-of-Life situation with your current SMB phone system (such as EOL on Cisco UC300 and UC500).
If this sounds familiar, then you’re in for a treat!
Switchvox UC is ready to quench your thirst for a better phone system. Recognized as the Best Value in UC for SMBs, Switchvox makes it easy and affordable to upgrade to a full-featured UC solution.
Join our UC experts on our next live webinar to see how Switchvox helps solve your organization’s most important problems, including:
- Increasing productivity
- Reducing communications costs
- Enhancing communications with mobility
- Improving customer experience
- Solving collaboration needs
Come and see how Switchvox delivers robust features without the complexity and additional cost of “options” or “feature packages.” Register today and see how Switchvox can sweeten the way your business communicates.
Recorded Tuesday, August 19, 2014 at 12pm CT.