"Once customers get the system installed I hear things like 'I kept waiting for you to come and tell me I need to buy something else'. That is always a great feeling. Switchvox makes it easier for me to deliver a positive experience to my customers which is the goal for a service based company like ours."
- Vince Preece, NP Information Systems
Digium Broadens Channel Reach with Expanded Cloud Agent Program
HUNTSVILLE, AL, February 26 2013—Digium®, Inc., the Asterisk® Company, today announced the expansion of its Cloud Agent program in order to offer more levels and greater flexibility for Master Agents and Subagents of various capabilities. The program provides current and prospective channel partners the ability to offer Switchvox Cloud services to their existing SMB customer base as well as new prospects, while maximizing commissions in the rapidly growing cloud services market. Digium is pleased to introduce its first two Master Agents, Acuity Technologies and Clarus Communications, who will immediately begin offering agents the opportunity to expand their portfolios with Digium’s award-winning Switchvox Cloud Unified Communications (UC) phone system.
More than a hosted IP PBX, Switchvox Cloud is an affordably priced, full-featured UC cloud solution. Digium’s unique “all-features included” pricing model for Switchvox Cloud takes the guesswork and complexity out of choosing and deploying an advanced business phone system. For businesses needing more flexibility, Digium also offers a premises-based Switchvox. If needs change, businesses can quickly and seamlessly move from one to the other, without requiring users to learn a new system. This unique capability to transition between a hosted and premises solution, or operate in a hybrid cloud/premises model, reduces CapEx, minimizes system administration, and eliminates training employees to use different phone systems.
“Digium joined the rapidly growing UC-as-a-Service market in 2012 and launched a Cloud Agent Program in early 2013 which resulted in rapid growth of Switchvox Cloud. The expansion of our Cloud Agent program offers multiple levels of participation and entitlements attractive to various telephony agents,” said Jim Butler, Digium’s director of global channel sales. “We are pleased to welcome our first two Master Agents, Acuity Technologies and Clarus Communications. Together, we are expanding the opportunity for agents to deliver Switchvox Cloud in the lucrative UCaaS market.”
The Digium Cloud Agent Program levels are structured to allow agents a variety of ways to partner with Digium, providing partner levels geared to desired entitlements, performance, and commitment. Partners are matched to the level which best aligns with their business model.
The program levels are Master Agent, Premier Agent, and Subagent.
·Master Agents manage partners and subagents who sell services to business customers. They provide partners with valuable services like back office support, consultation, and product training. Recurring evergreen commissions are paid to Master Agents directly by Digium.
·Premier Agents provide Digium services to business customers and receive recurring evergreen commissions directly from Digium.
·Subagents provide Digium services to business customers and receives recurring commissions from a Digium Master Agent.
Digium Cloud Agents receive the support and benefits of Digium’s award-winning channel program such as access to Digium sales leads, product promotions, access to marketing resources and free, online training. Cloud Agents have access to all Digium products, including Digium IP phones, which offer the highest level of customization and tightest integration with the Switchvox Cloud phone system.
For more information on partnering with Digium Master Agents, visit Acuity Technologies at www.thinkacutiy.com and Clarus Communications at www.clarusco.com. Digium will be seeking additional Master and Premier Cloud Agents in mid-Q2, 2014. For more information on the Digium Cloud Agent Program, visit http://digium.com/partners.
Switchvox Cloud is available in the lower 48 United States. For more information on Switchvox Cloud, visit: digium.com/switchvoxcloud.
About Acuity Technologies
Acuity Technologies is a telecommunications Master Agency and comprehensive technology infrastructure company providing network and cloud services, management and support solutions, and professional services to our partners and clients. Our Master Telecom Partner program is the core of our business, so it’s no surprise that we focus as much as we do on the success of our partners. We've learned that our program depends on our ability to make our partners better. Whether you’re a communications consultant, a VAR, or an IT solutions provider, we can help you round out your solution, diversify your revenues, and enhance your value to your clients. More information is available at www.thinkacuity.com.
About Clarus Communications
Clarus Communications is a comprehensive technology services firm that is committed to helping our clients improve upon and achieve their technology objectives. Trusted by businesses and partners nationwide, the team are experts in telecommunications, IP Phone Systems, and Cloud technologies. Clarus has relationships with over 45 different providers and the technical staff to ensure the right technology is in place for your company. This allows our clients and sales partners to have the best combination of price, value, connectivity and innovative services offered in the marketplace. The company is headquartered in St. Louis, MO. For more information, visit www.clarusco.com.
Digium®, Inc. provides Asterisk® software, telephony hardware, and on-premises and hosted Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) and UC as a Service (UCaaS) solutions at an affordable price. Digium is the creator, primary developer and sponsor of the Asterisk project; the world’s most widely used open source communications software. Asterisk turns an ordinary computer into a feature-rich communications server. A community of more than 80,000 developers and users worldwide uses Asterisk to create VoIP communication solutions in more than 170 countries. Since 1999, Digium has empowered developers to create innovative communications solutions based on open standards and open source software, providing an alternative to proprietary phone systems. Digium Switchvox Cloud and other cloud-based products and services are offered through Digium Cloud Services, LLC, a wholly owned subsidiary of Digium, Inc. Digium’s business communications products are sold through a worldwide network of reseller partners. More information is available at http://www.digium.com and http://www.asterisk.org.
The Digium logo, Digium, Asterisk, Asterisk SCF, Switchvox, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.