Switchvox Features

All Features Included

Digium's Switchvox gives your company a robust UC feature set without the hassle and expense of complex licensing models. All Switchvox features are included for every user! No longer do you have to worry about the added expense of feature licenses if one of your staff members needs more functionality. Have a newly promoted employee who now needs to record calls? Great, just click a button to turn it on!

switchvox features checklist

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switchvox features

Many Products In One

The Switchvox features set provides many products in one server and under one license. Traditional phone systems would require dedicated and costly servers and individual feature licenses for major applications like voicemail, faxing, and and IVR’s. With Switchvox, your company can simplify its communications down to one powerful solution. Get mobile apps, call recording, desktop faxing, ACD, presence and much more all in one turnkey solution-all in one price.


Calling

Switchvox gives you all the basic calling features you expect with a modern phone system and more. Hold, transfer, conference, call parking are just the beginning.

Switchvox Apps

Switchvox allows you to think outside the box with your phone system. Whether it’s with included applications like Google Maps and Salesforce, or giving you the ability to build your own integrations with our Extend API, Switchvox can easily tie your vital systems together.

Switchboard

Switchboard is a powerful web-based user productivity tool included with every user. Click to call, drag-and-drop transfer, instant message, manage presence and much, much more.

Switchvox Mobility

Unchain your workforce from their desk with Switchvox Mobile. Switchvox Mobile provides many powerful UC features to you employees regardless of their location.

Customer Service Tools

Provide a professional and unique experience for your customers with powerful customer service tools like call queues, IVRs and call recording.

Reporting

Give your management group valuable data that can help make informed decisions. Create detailed logs, charts, graphs, and call center level reports.

Productivity Tools

Give your employees tools that can drastically improve their overall productivity.

Administration

Switchvox provides a simple and intuitive GUI that makes it easy to control and manage the communications experience for your company.

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