UC Solutions for Large Enterprises
What to Look for in Business Phone Systems Suited for Larger Businesses
With a large business of 150 - 600 employees or more, you want a communications solution, not just a phone system. It must be designed to handle the requirements of your active business. You want a UC system that scales to support multiple sites and remote connectivity, with redundancy and options to support multiple offices and peer systems together.
On a Switchvox system, dialing an extension number gets you to your employees phone whether they are across the hall or across the world. With shared presence information, you'll know who's available before picking up the phone, and custom status messages can help to keep your coworkers in the know. It's all standards-based so you can even integrate with your favorite chat client or presence server.
The mobile workforce can be the lifeblood of large businesses. Supporting remote workers with applications for iPhones, Android or Blackberry devices is key. This allows your employees to take their office on the road and still enjoy advanced features like the Switchboard call control panel, wherever they are.
With redundant power supplies and RAID-1 hard disk mirroring, the larger Switchvox appliances have the features built in to keep your system up and running with a minimum of down time. For business-critical applications adding a cold spare redundant appliance keeps you working.
Large businesses benefit from Switchvox because it is a full-featured unified communications system with an elegant, easy-to-use graphical user interface. However, getting a system that meets your needs at a compelling price point is often a challenge as businesses shop for larger phone systems. Switchvox has a simple, "all features included" pricing model. While other vendors may charge you extra for queues, conferencing, and IVRs, these all come standard on Switchvox and are included in the base price.
Large company success stories – growing their business with Unified Communications
Headquartered in Melbourne, Australia, Pioneer Electronics employs more than 38,000 staff worldwide. With 2,400 incoming calls per week they needed a reliable unified communication system to streamline their call center operations and deliver superior call handling features. The Switchvox platform delivered the advanced functionality they needed.
According to Stephen Allen, Director at Intellect IT, a Digium partner, "Switchvox IP PBXs deliver integrated unified communications as part of its standard platform. Intellect IT was able to offer an all-in-one solution to Pioneer that was straight forward to implement, easy to manage and cost effective."