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How Do I Enable G.729 Transcoding In Asterisk?
For Asterisk systems using a Digium-licensed G.729 software codec or Digium hardware transcoder, G.729 transcoding capability may be enabled...
Fax for Asterisk
Digium's Fax For Asterisk is a commercial facsimile (fax) termination and origination solution...
TDM400P Analog Telephony Card
The TDM400P card is a device used for connecting your phone network to the PSTN (Public Switched Telephone Network) world...
How do I register my Digium Add-on software?
Digium Add-on Software is registered during the installation process, as outlined in the README file for each...
How do I make an E1/T1 loopback connector?
In order to perform a loopback test of the E1/T1 port, a loopback plug (also known as loopback connector or loopback cable) is needed...
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| Scope of Support: Asterisk | ||||
|---|---|---|---|---|
| Product | Support Period | Support Description | Support Cases | Response Target |
| Single System L1 | 1 or 3 Years | Email + 12x5 Phone | 2 | 48h Mon-Fri |
| Single System L2 | 1 or 3 Years | Email + 24x7 Phone | 5 | 48h Mon-Fri |
| Multi-System L3 | 1 or 3 Years | Email + 24x7 Phone | 10 | 4h Mon-Fri |
| Multi-System L4 | 1 or 3 Years | Email + 24x7 Phone | Unlimited | 4h Mon-Fri |
| Guaranteed SLA L5 | Engineering with Bug Fix | Call | ||
| Scope of Support: Telephony Products | ||||
|---|---|---|---|---|
| Product | Support Period | Support Description | Support Cases | Response Target |
| Telephony Interface Cards | 30 Days | 12x5 Phone | Unlimited | 48h Mon-Fri |
| Asterisk Software Addons | 30 Days | 12x5 Phone | Unlimited | 48h Mon-Fri |
