Administration

Switchvox provides a simple and intuitive administration GUI that gives you complete control over the communications experience for your company. The Switchvox Admin Portal is web-based so you can manage the system from anywhere; from home, in a hotel room, or at a Starbucks.


phone system administration reporting

Detailed Reporting

There is no more important facet to business today than measuring performance. Switchvox phone system administration features provide incredibly advanced logging and reporting capabilities that make it easy to understand your business communications. Whether you have simple communications needs, or a high-volume call center, Switchvox provides the data you need to ensure your company is running as you expect.


Powerful Tools

Switchvox phone system administration features provide robust tools to help you create the calling experience you want for your company:
  • Scheduled Recording
  • IVR
  • Music On Hold
  • Contacts
  • And More…
phone system administration tools

phone system administration

Simple Maintenance

Managing Switchvox is a breeze. There’s no complicated scripting, coding, or having to navigate a tangled web of illogical menus. Switchvox’s intuitive interface makes even the most complex task simple with drop-down menus, quick links, and in-GUI help buttons that take you directly to the needed section in the admin manual.


Multiple Administrators

Switchvox Sub-Admins can be set up to do everything the main admin can do, or just a few tasks. This lets you share the administrative responsibilities, but control who is able to do what.

Automatic Backups

Switchvox lets you set up an automated backup schedule, with file-transfer to the FTP server of your choice. You can also create a immediate backup anytime you need to.

Peered Switchvoxes

Switchvox systems can be linked together ("peered") simply through your internet connection, so you can easily make calls among your offices. This allows for quick-and-easy dialing, and more importantly, a big cost-savings for your company.