NOTICE: Digium is no longer adding new customers to Switchvox Rescue
Rescue is a Digium Cloud Services offering that allows Switchvox on-premises customers to have emergency recovery should their PBX fail. With one phone call to Digium Technical Support, your company will be able to maintain contact with your customers and employees during the unexpected. Protect your company’s communications from:
Switchvox Advanced Call Routing Keeps You Up and Running
No longer do you have to worry about weather events or service downtimes bringing your business to a halt. During a rescue event, Switchvox Rescue uses the advanced call routing available in Switchvox to keep your business up and running by:
Sending calls to your IVR to route to extensions, queues and more
Informing your customers and employees or maintaining business as usual by playing messages and announcements
Routing calls to your employee’s mobile devices or landline phones
Now you can maintain contact with your customers and employees in any situation.
Get Back to Business Seamlessly and in Minutes
Switchvox Rescue delivers a quick and simple way to get your company going again after an emergency. Rescue provides:
A single phone call process to Digium and your rescued system will be up and taking calls within minutes.
An automated recovery process that ensures minimal downtime
Web access to manage your Rescued system from anywhere
Easy setup and configuration snapshots are securely uploaded nightly