New Report from Frost & Sullivan reveals most critical UC feature considerations when transitioning from a legacy phone system.

Data shows it is increasingly easy and cost effective for companies with laggard communications systems to migrate to a Unified Communications (UC) solution. For companies with phone systems that are more than seven years old, there are critical gaps in functional capabilities that not only increase communications costs unnecessarily but also inhibit organizational efficiencies. UC solutions with advanced features can resolve these business-critical pain points.

This new report from leading industry analyst, Frost & Sullivan, shows the key features that a robust UC solution must offer to address the increasingly complex communications challenges organizations face, today.

The report also reveals how UC solution providers must put customer requirements first in order to eliminate unnecessary compromises with respect to:

  • cost
  • functional complexity
  • deployment

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