IP Phone Systems

A VoIP phone system uses IP technology to handle your call control and manage your telephony connections. Even though a VoIP phone system uses VoIP and is connected to your LAN, most systems can connect directly to the Publicly Switched Telephone Network (PSTN). This gives you the ability to use both VoIP and the PSTN for your calling.

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What is Unified Communications?

As much as technology has advanced in the last few decades, there are still only 24 hours in a day. That’s where Unified Communications, comes into play. Discover what a Unified Communications means to SMBs...

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Contact Centers

Your business may not be running a "call center," but you may find that you need similar enterprise class functionality for your internal contact center. Your inside sales team or tech support groups need to be able to route calls, manage call queues, measure call times, record calls and get on-demand reporting on agent performance. See why a UC system can help you effectively manage your day to day operations for internal contact centers.

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Customer Experience

A customer's experience with your business is not just about how quickly the phone was answered, but how effectively you handled the call. Find out how the right Unified Communications solution can help your business handle every call with outstanding customer service.

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UC Solutions by Company Size

Looking for a business phone system that has enterprise class features your business can afford? Whether you have five employees or 500, see which UC solution is right for your office communications. You'll find that all features are included in each of the Switchvox solutions, so you can choose the premises-based or cloud solution that is right size for your business.

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