Advantages of Unified Communications for Small Businesses

Small business phone systems for companies with less than 50 employees

Small businesses face unique challenges when searching for a phone system that supports between 5 - 50 users. You want the features to make you effective at an affordable price point. You also need a system that will help you grow with your business. Whether you are a family owned specialty shop, a growing services provider or an agile startup, Switchvox meets your communications needs.


With Switchvox mobility, you have the ability to take your office with you wherever you go. Fixed Mobile Convergence (FMC) lets you converge up to five phones to work with your main extension. It keeps things simple no matter where you are.You can receive calls to your office number on any phone, even your mobile phone. Work from home or on the road - you can stay connected and never miss a call. Learn more about Switchvox mobility and the Switchvox Softphone for iPhone.

Best Value

Value can be of the highest importance for small businesses. You want to be sure you are getting the most for your investment. Can your phone system make you more productive? Will it integrate with your existing network and software systems? With a solid communications foundation you'll gain more customers and make more sales per customer. Find out more about how Switchvox is the best value in the SMB market.

All Features Included

Switchvox has a simplified pricing model, and all features are included. This means you don't get charged for costly add-ons for the features you need. For one simple price, you get voicemail, fax, music on hold, conferencing, call queues, IVRs, mobility, presence and more. See a full list of Switchvox features.

On-Premise or Hosted?

An important decision for small businesses is, "Should I go with a premises or cloud-based solution?" An on-premise solution gives you control of your own appliance and the equipment is located on site. A hosted solution, like Switchvox Cloud is available as a service, so the system is maintained for you. This frees you from system management and lowers IT costs by hosting your equipment in the cloud. There are advantages to both solutions, so the right solution may be related to your decisions about operating expenses or capital expenses.

Switchvox for Small Business

Seamless communications are important – and many businesses are using cloud services because of the flexibility and scalability this provides. Employees want to have the same user interface, regardless of where they work, so Unified Communications systems that make it easy to transition from cloud to premise-based solutions, with a common interface, will have an advantage.

We make it easy to start with Switchvox Cloud and easily migrate to an on-premise appliance in the future. Similarly if you have your own appliance, but decide that a cloud solution would work better for you, it's easy to migrate all of your data into the cloud and maintain the same phone system functionality you enjoyed with your on-premise solution.

Unified Messaging

With Unified Messaging, you can simply your life because voicemail, fax and email all go to the same inbox so you have one place to go to manage all of your communications. With the Switchvox Switchboard the same call control panel that shows your incoming call information allows you to view co-worker status and features an integrated chat client.

Grows With You

You want a system that will easily accommodate future growth, without unexpected expenses. Scalability and advanced features are just what Switchvox provides. Ask whether the phone system allows you to easily add new users as your business expands, without disrupting your current communications system.

Ease of Use

As a small business, your IT resources are probably at a premium. Expensive solutions that are complex to manage tie up your personnel. Switchvox is easy to manage with a point and click graphical interface. Professional training takes only a few hours to complete, so you can avoid getting bogged down with a complicated phone system that requires expensive certifications to manage.

Why Choose Switchvox for your business?

1st Guard Corporation is a hybrid trucking insurance company with 18 full-time employees. As a small business with customers across the continental United States they needed a phone system that professional features like a large business.

1st Guard said, "We ran [the Switchvox] demo for several weeks. Every company, no matter what type or size, is reluctant to change or lose a capability. You just expect when you turn something as centralized as your telephony system on its head, you are going to lose something or something is going to change so drastically you will be looking at a huge learning curve. We honestly tested every nuance of the Digium system, and, within two weeks, we were sold."

Learn more about our success stories

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