Advanced Troubleshooting and Administration Tactics

Switchvox Advanced Admin Training is an online, self-paced video course. Composed of a series of 7 video chapters between 10 and 40 minutes in length each, the full library contains a total of 2 1/2 hours of training. This course provides the advance topics necessary for a Switchvox Administrator to successfully design, implement, and support communications solutions based on Switchvox. The course gives practical configuration and troubleshooting information for security, SIP protocol debugging, advanced IVR and more. The video lessons provide easy-to-follow visual instruction. Additional resources with links and downloadable labs round out the learning process. Course progress is automatically saved so it's easy to watch a section at a time and complete the training on a busy schedule.

Prerequisites

It is recommended that Administrators have completed the Switchvox Admin Training in order to have a solid foundation with Switchvox before attempting the Switchvox Advanced Admin course.

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