Getting Started with Switchvox

Switchvox can help you be more productive and allow you to communicate in ways that you never could before.  The Switchvox Basics video series gives you an overview of how to use your new desk phone, soft phone, Switchboard and user portal.

Switchvox Basics - User Overview Part 1

User Overview Part 1

An introduction to the most used features of Switchvox.

Switchvox Basics - User Overview Part 2

User Overview Part 2

Dive deeper into the advanced features of the Switchvox software.

Switchvox Basics - Switchboard Basics

Switchboard Basics

Discover the features of your Switchboard such as desktop call control and company communication overviews.

Switchvox Basics - Voicemail

Voicemail

Learn about the five methods to access your own voicemail messages in Switchvox.

Switchvox Basics - Mobility

Mobility

Take your work with you when you leave your desk by enabling Switchvox Softphone features for iOS and Android.

Switchvox Basics - Call Rules

Call Rules

Set up call rules that will tell Switchvox where to find you and what to do if it can't.

Switchvox Basics - Status

Status

The status feature allows users to let others in the company know what is going on with them at any given time.

Switchvox Basics - Conferencing

Conferencing

A step-by-step guide on how to set up a conference room and access a call from your Switchvox User Portal.

Switchvox Basics - Reporting

Reporting

These tools will gather data to help managers and users track call performance and information.

Switchvox Basics - Call Training

Call Training

Use Switchvox features to assist in the training of employees to ensure proper customer service is provided.

Switchvox Basics - Collaboration

Collaboration

This episode discusses how Switchvox can improve the collaboration of teams regardless of an individual's location.

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