Inside the Asterisk

Tag: IP Phones

How to Add Your Company Logo to Digium D-Series Phones

By Matthew Hilton

One feature of the Digium D-Series phones that Switchvox users love is the ability to customize the display on each phone. This allows businesses to personalize their phones with images, [...]

Asterisk Contact Center Survey – Results will be interesting!

By David Duffett

If you have been using Asterisk for a few years, you will remember back in 2014 Loway (the company behind QueueMetrics) released the first Asterisk contact center client satisfaction survey. Loway ran the survey as [...]

Don’t Let the Summer Heat Ruin Your Phone System

By Matthew Hilton

With spring temperatures rising and summer nearly here, don’t let your phone system fall victim to overheating or meeting an untimely and costly demise. With many legacy systems only relying [...]

Indiana Phones and the Firmware of Intrigue: A Digium D-Series Phone Update

By Malcolm Davenport

Maybe you fancy yourself a raider. Maybe you like to explore dark temples filled with doom. Maybe you wear a dirty fedora and you named the dog Indiana. You’re in the [...]

8 Features to Look for in a Call Center Phone System

By Emily Arnold

The idea of upgrading to a new call center phone system can be daunting. Having dedicated call teams, like sales and support, whose entire jobs revolve around inbound and outbound [...]