Dawn Sullivan or John McElhenny
Schwartz Communications
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digium@schwartz-pr.com
Julie Webb
Digium, Inc.
256.428.6203
jwebb@digium.com
Digium Announces New "Exceptional Satisfaction Program" to Further Guarantee Quality of its Open Source VoIP Solutions
Open Source Telephony Leader Announces Bold New Satisfaction Program Across Commercial Hardware and Software Offerings
HUNTSVILLE, Ala. — February 11, 2008 — Digium®, Inc., the Asterisk® Company, today announced a bold, new guarantee program ensuring the quality of its hardware and software products and underscoring its commitment to the sustainability and reliability of open source technology. The Digium Exceptional Satisfaction Program (ESP) is the most comprehensive and aggressive product guarantee program in the open source telephony market today and provides exceptional new incentives to resellers and partners selling Digium Asterisk-based commercial solutions worldwide.
Asterisk is the most widely used open source telephony software with more than one million downloads in 2007 and an estimated 100 million users worldwide. Digium, founded by Asterisk creator Mark Spencer, is recognized as the leader in open source VoIP solutions and was recently named a 2008 "Technology of the Year" by InfoWorld.
The new Digium ESP guarantee is 100 percent focused on customer satisfaction and includes the following:
- A new five-year warranty on all new Digium PCI and PCI Express telephony cards;
- A one-year warranty on all Digium Appliances that can be extended via subscription renewal;
- All Commercial Asterisk Software will come with a one-year subscription standard and can be extended via subscription renewal;
- A money-back guarantee should Digium products fail to perform as advertised.
"Open source solutions, including Asterisk, are now moving into the mainstream for many business users. Along with this adoption comes the expectation that open source solutions will perform with the same degree of quality and reliability that traditional solutions have delivered," said Danny Windham, CEO of Digium. "Digium is launching the ESP program in response to this expectation to provide the confidence to our customers and partners that Digium is a company they can trust for all their telephony needs. The ESP program is yet another way Digium is extending its industry leadership through technology innovation and customer support."
About Digium
Digium®, Inc., the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Asterisk Business Edition and Switchvox IP PBX Software to power a broad family of products for small, medium and large businesses. The company’s product line includes a wide range of hardware to enable resellers and customers to implement turnkey solutions or to design their own voice over IP (VoIP) systems. More information is available at www.digium.com.
The Digium logo, Digium, Asterisk, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance, Switchvox and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.
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